Privacy Policy

Last Updated:  26 October 2025

Expert Bills Saver Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website [www.expertbillssaver.co.uk] (the “Site”)  or our services.

1. Who We Are

Expert Bills Saver Limited provides business and domestic cost-saving solutions, including energy, broadband, card machine, and related utility comparison services.

Registered Office: C/O Agnon, 8b Kelvin House, Kelvin Way, Crawley, England, RH10 9WE
Email: Hello@expertbillssaver.co.uk
Phone: 07886064151

We act as a data controller when collecting and managing your information.

2. Information We Collect

We may collect the following types of information:

a) Personal Identification Data

• Full name

• Company name (for business clients)

• Email address

• Telephone number

• Postal address

b) Service-Related Data

• Utility or energy bill details (when uploaded for comparison)

• Contract expiry dates

• Usage or consumption data (for quotes)

c) Technical Data

• IP address

• Browser type and version

• Pages visited and browsing behaviour (via Google Analytics)

d) Marketing Preferences

• Your consent to receive promotional emails or newsletters

3. How We Collect Your Data

We collect data through:

• Website forms (contact form, quote request, upload bill forms)

• Email communication

• Social-media inquiries or LinkedIn messages

• Phone calls with our consultants

• Cookies and analytics tools (Google Analytics, Facebook Pixel etc.)

4. How We Use Your Data

We never sell or rent your personal information to third parties.

5. Sharing Your Data

We may share limited data with:

• Approved suppliers and partners (e.g., energy, broadband, or card-machine providers) for quotation or switching purposes

• Technical service providers (hosting, email, CRM) under strict data-protection agreements

• Regulatory authorities if required by law

All partners must handle your data securely and comply with UK GDPR.

6. Data Storage & Retention

• 
  Data stored securely on encrypted servers within the UK or EEA.

• Retained only as long as necessary to deliver services or meet legal obligations.

• Uploaded bills or documents are deleted within 12 months after review completion.

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality and analyse traffic.
You can manage or disable cookies via your browser settings.
For details, see our forthcoming Cookie Policy.

8. Your Data Protection Rights

Under UK GDPR, you have the right to: access, rectify, erase, restrict processing, data portability, and object to processing.
To exercise any of these rights, email us at Hello@expertbillssaver.co.uk.
 We aim to respond within 30 days.

9. Marketing Communications

We send updates or offers only if you have opted in.
You can unsubscribe at any time via the link in our emails or by contacting us directly.

10. Data Security

We use SSL encryption, secure servers, and staff training to keep your data safe from unauthorised access or disclosure.

11. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

12. International Transfers

Where data is processed outside the UK or EEA, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect it.

13. Updates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be posted on this page with the effective date above.

14. Contact Us

For questions or requests about your data, contact:

Data Protection Officer
Expert Bills Saver Limited
 

C/O Agnon, 8b Kelvin House, Kelvin Way, Crawley, England, RH10 9WE

Hello@expertbillssaver.co.uk
 

07886064151